Last Updated: 10/12/2025
Company Name: English Quest with Gina
Registered In: India
Contact Email: eqwithgina@gmail.com

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English Quest with Gina (“We”, “Our”, “Company”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in a simple and clear way.
 

By using our website or purchasing our services, you agree to this Policy.
 

1. Information We Collect

We collect personal information in the following ways:

1.1 Information you provide directly
You may give us personal details when you:

• Fill out forms (Google Forms, Wix Forms, website forms)

• Contact us on email or messaging apps (WhatsApp, Instagram, LINE, Facebook, etc.)

• Book lessons through scheduling tools

• Join webinars, workshops, or group courses

• Make payments through secure gateways

This may include:

• Your name

• Email address

• Phone number

• Country and time zone

• English level or answers from assessment forms

• Lesson preferences and goals

• Payment information (processed securely by third-party providers — we do not store card details)
   

1.2 Automatically collected information

When you visit our website, basic information may be collected automatically, such as:

• Device type

• Browser type

• Pages visited

• General location

• Cookies or analytics

This helps us improve the website experience.

2. How We Use Your Information

We use your information to:

• Provide lessons and courses

• Schedule and manage your bookings

• Personalize your learning experience

• Send updates, reminders, or communication about your classes

• Process payments securely

• Improve our website and services

• Provide customer support

• Maintain internal records and ensure smooth operations

We use your data only for educational and business-related purposes.

3. How We Collect Information

We may collect your information through:

• Website or Website development tool forms

• Google Forms

• Email communication

• WhatsApp, Instagram, LINE, or other social media conversations

• Lesson booking and scheduling tools

• Payment portals (handled securely by third-party providers)

• Cookies or analytics tools (e.g., Google Analytics if activated)

4. Children & Minors

• We do not knowingly collect information from children under 13.

• Students under 18 must be registered by a parent or legal guardian, who must agree to this Privacy Policy.

• Parents/guardians may request access or deletion of their child’s information at any time.

5. How We Store & Protect Your Information

We take reasonable steps to keep your information secure. This includes:

• Storing data on secure platforms like Google, Wix, email servers

• Granting limited access only to authorized team members

• Using reputable third-party tools for payment and communication

• Avoiding storage of sensitive financial details (payment gateways handle all card data)

While no online system can be 100% secure, we work carefully to keep your information safe.

6. Sharing Your Information

We do not sell or trade your personal information.
 

We may share your information only with trusted third-party providers that help us operate our business, such as:

• Payment gateways

• Email and communication services

• Scheduling systems

• Video conferencing tools

• Data storage and document platforms

• Analytics tools (if enabled)
   

These providers use your data only for the services they offer to us.

7. Data Retention

We keep your information only as long as necessary for:

• Lesson delivery

• Scheduling and communication

• Legal, financial, or operational requirements

• Safety and record-keeping

You may request deletion of your data at any time (unless we must keep records for legal reasons).
 

8. Your Rights

You may contact us anytime to:

• Access your information

• Update or correct your information

• Request deletion of your data

• Withdraw consent for optional communication

• Ask questions about how your information is used

Email: eqwithgina@gmail.com

9. Cookies & Website Tracking

Our website may use cookies or analytics tools to:

• Improve browsing experience

• Understand how visitors use our site

• Track performance and troubleshoot issues

You may disable cookies in your browser settings if you prefer.

10. International Data

Since we teach students worldwide, your information may be stored or processed in different countries through secure third-party platforms (e.g., Wix, Google, payment services).

We ensure your information is handled responsibly no matter where it is processed.

11. Updates to This Policy

This Privacy Policy may be updated from time to time.
We will update the “Last Updated” date at the top and notify students by email if any major changes are made.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

📩 eqwithgina@gmail.com

13. Acceptance

By using our website, filling out forms, or purchasing lessons, you agree to this Privacy Policy.